The BalloonPlay Company makes fun, high quality Balloon Animal kit and Balloon Accessories. We warrant to the original consumer purchaser that the product is free of defects in materials or workmanship for three months from the date of purchase (sales receipt is required to provide proof of purchase). We will replace defective parts or issue a refund for full or partial purchase price of product within this period. This warranty is valid only if the product has been assembled and used per the instructions we have on our video tutorials. Any misuse or abuse of our products may render the warranty invalid.

This does not affect your statutory rights as a consumer.

To make a warranty claim, please contact our customer services team on US: 214 509 6569 Rest of The world: +442081449091 or email or on our website:

You will need your:

  • Original proof of purchase
  • Product code or description